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Why Isn’t My Supplier or Scout Showing in My Batch?

Learn what to check when a Supplier or Scout you've created isn't appearing as an available option in your AccelerList batch.

If you've already created a Supplier or Scout but can't find it when working with a batch, there are several things you can check.
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Confirm the Supplier or Scout Was Saved

Return to your Suppliers & Scouts settings and confirm that the Supplier or Scout appears in your saved records.

If it isn't listed, try adding it again and make sure the information is successfully saved.
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Check That You're Looking in the Correct Field

Make sure you're checking the appropriate selection:

  • Look under Supplier when selecting where the inventory was sourced.

  • Look under Scout when selecting the person who sourced the inventory.

A Supplier will not necessarily appear as a Scout, and a Scout will not necessarily appear as a Supplier.
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Refresh and Check Again

If you recently created the Supplier or Scout, refresh AccelerList and return to your batch.
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Then check the available Supplier or Scout options again.
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Try a New Batch

If the Supplier or Scout appears elsewhere but not in a particular batch, create a test batch and check whether the record is available there.
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This can help determine whether the issue is related to a specific batch.
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Still Not Showing?

If the Supplier or Scout still doesn't appear, contact AccelerList Support. Include the name of the Supplier or Scout, the affected batch, and a screenshot showing where you expected it to appear.

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