You can follow your order at every step in your account.
Sign in and open My Account → Orders.
Click View details on the order.
The bar at the top shows where it is: Placed → Printing → Shipped → Delivered, with dates.
Once it has shipped, click Track package to see the carrier's latest update.
Every book, poster, and calendar is printed to order, so it shows as "Printing" for the first several days. That's normal. See: How long does shipping take? for an estimated arrival.
Tracking hasn't changed for a few days? Carriers sometimes scan a package only at the first drop-off and at delivery, especially around the holidays. If there's no update for 5 business days, write to us.
Not signed in? Your order number (it starts with MC-) is in your order confirmation email. Send it to help@mycanvas.com, and we'll check for you.
Something wrong with your order? The order page has a link to help@mycanvas.com with your order number. Use it, and we'll sort it out.
Ordering for Christmas? See Christmas 2026: order-by dates.