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Ordering from MyCanvas
Ordering from MyCanvas
Shipping, returns, order issues, reorders
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31 articles in this collection
Written by
Karen,
Katelyn,
and
Janelle
Order FAQs
How to place an order at MyCanvas.com
A step-by-step guide to placing an order on the MyCanvas website
Written by
Janelle
Updated over a week ago
How to reorder a Classic MyCanvas project
Written by
Katelyn
Updated over a week ago
How do I cancel my order?
Cancel my order, mistake in order
Written by
Janelle
Updated over a week ago
Can I edit my project after I order it?
Change my order, mistake in order
Written by
Katelyn
Updated over a week ago
How to Reorder an Exact Copy of a Previously Ordered Project
A step-by-step guide on how to reorder one or more copies of a previous order
Written by
Janelle
Updated over a week ago
How to Edit and Reorder a Previously Ordered Project
A step-by-step guide to creating a copy of an ordered project to continue editing
Written by
Janelle
Updated over a week ago
Can I add a gift message to my order?
Written by
Katelyn
Updated over a week ago
Can I purchase a digital copy of my project?
Written by
Katelyn
Updated over a week ago
Can I save my project to an external drive?
Transferring the project to a CD, flash drive, or PDF
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Written by
Karen
Updated over a week ago
Order Issues and Returns
How do I return my order?
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Written by
Karen
Updated over a week ago
What if my order arrives damaged or defective?
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Written by
Karen
Updated over a week ago
I didn't receive all of the items in my order. Where are they?
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Written by
Karen
Updated over a week ago
My Photos Printed too Dark
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Written by
Karen
Updated over a week ago
Missing package
My order was delivered but is missing. Where is my package?
Written by
Katelyn
Updated over a week ago
Shipping
How much is shipping?
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Written by
Karen
Updated over a week ago
How long does shipping take?
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Written by
Karen
Updated over a week ago
Can I ship to multiple addresses?
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Written by
Karen
Updated over a week ago
Which shipping courier do you use?
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Written by
Karen
Updated over a week ago
Can I change my shipping address?
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Written by
Karen
Updated over a week ago
Where can I find my tracking number?
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Written by
Karen
Updated over a week ago
Do you ship to my country?
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Written by
Karen
Updated over a week ago
What about customs fees or import duties?
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Written by
Karen
Updated over a week ago
My tracking shows "Arriving Late"?
Late order shipment
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Written by
Karen
Updated over a week ago
Will you ship to a PO Box?
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Written by
Karen
Updated over a week ago
Payment
My tracking number isn't working.
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Written by
Karen
Updated over a week ago
What methods of payment do you accept?
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Written by
Karen
Updated over a week ago
How do I apply a coupon or promotional code to my order?
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Written by
Karen
Updated over a week ago
Can I get an invoice for my order?
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Written by
Karen
Updated over a week ago
Ordering Tips & Tricks
Replacing Photos
Replacing photos in book, print, wall art
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Written by
Karen
Updated over a week ago
Managing Your Internet Cache and Cookies
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Written by
Karen
Updated over a week ago
How to Build a Photo Book
Written by
Katelyn
Updated over a week ago