Ordering from MyCanvas

Holiday Order Information and Deadlines

Written by Katelyn
Updated over a week ago

How to place an order at MyCanvas.com

A step-by-step guide to placing an order on the MyCanvas website

Written by Janelle
Updated over a week ago

How to reorder a Classic MyCanvas project

Written by Katelyn
Updated over a week ago

How do I cancel my order?

Cancel my order, mistake in order

Written by Janelle
Updated over a week ago

Can I edit my project after I order it?

Change my order, mistake in order

Written by Katelyn
Updated over a week ago

How to Reorder an Exact Copy of a Previous Project

A step-by-step guide on how to reorder one or more copies of a previous order

Written by Janelle
Updated this week

How to Edit and Reorder a Previous Project

A step-by-step guide to creating a copy of an ordered project to continue editing

Written by Janelle
Updated this week

Can I add a gift message to my order?

Written by Katelyn
Updated over a week ago

Can I purchase a digital copy of my project?

Written by Katelyn
Updated over a week ago

Can I save my project to an external drive?

Transferring the project to a CD, flash drive, or PDF

A

Written by Admin
Updated over a week ago

How do I return my order?

A

Written by Admin
Updated over a week ago

What if my order arrives damaged or defective?

A

Written by Admin
Updated over a week ago

I didn't receive all of the items in my order. Where are they?

A

Written by Admin
Updated over a week ago

Printed Order Appears Dull or Dark

A

Written by Admin
Updated over a week ago

Missing package

My order was delivered but is missing. Where is my package?

Written by Katelyn
Updated over a week ago

How much is shipping?

A

Written by Admin
Updated over a week ago

How long does shipping take?

A

Written by Admin
Updated over a week ago

Can I ship to multiple addresses?

A

Written by Admin
Updated over a week ago

Which shipping courier do you use?

A

Written by Admin
Updated over a week ago

Can I change my shipping address?

A

Written by Admin
Updated over a week ago

Where can I find my tracking number?

A

Written by Admin
Updated over a week ago

Do you ship to my country?

A

Written by Admin
Updated over a week ago

What about customs fees or import duties?

A

Written by Admin
Updated over a week ago

My tracking shows "Arriving Late"?

Late order shipment

A

Written by Admin
Updated over a week ago

Will you ship to a PO Box?

A

Written by Admin
Updated over a week ago

My tracking number isn't working.

A

Written by Admin
Updated over a week ago

What methods of payment do you accept?

A

Written by Admin
Updated over a week ago

How do I apply a coupon or promotional code to my order?

A

Written by Admin
Updated over a week ago

Can I get an invoice for my order?

A

Written by Admin
Updated over a week ago

Replacing Photos in Photo Books and Wall Art

Written by Katelyn
Updated over a week ago

How to Convert a PDF to JPEG

Written by Katelyn
Updated over a week ago

Managing Your Internet Cache and Cookies

A

Written by Admin
Updated over a week ago

How to Build a Photo Book

Written by Katelyn
Updated over a week ago