Ordering from MyCanvas

How do I cancel my order?

K

Written by Karen
Updated over a week ago

Can I edit my project after I order it?

Change my order, mistake in order

Written by Katelyn
Updated over a week ago

How to reorder

Written by Janelle
Updated over a week ago

How to create a copy of your ordered project to continue editing

Written by Janelle
Updated over a week ago

Can I add a gift message to my order?

K

Written by Karen
Updated over a week ago

Can I save my project to an external drive?

K

Written by Karen
Updated over a week ago

How do I return my order?

K

Written by Karen
Updated over a week ago

What if my order arrives damaged or defective?

K

Written by Karen
Updated over a week ago

I didn't receive all of the items in my order. Where are they?

K

Written by Karen
Updated over a week ago

My Photos Printed too Dark

K

Written by Karen
Updated over a week ago

Missing package

My order was delivered but is missing. Where is my package?

Written by Katelyn
Updated over a week ago

How much is shipping?

K

Written by Karen
Updated over a week ago

How long does shipping take?

K

Written by Karen
Updated over a week ago

Can I ship to multiple addresses?

K

Written by Karen
Updated over a week ago

Which shipping courier do you use?

K

Written by Karen
Updated over a week ago

Can I change my shipping address?

K

Written by Karen
Updated over a week ago

Where can I find my tracking number?

K

Written by Karen
Updated over a week ago

Do you ship to my country?

K

Written by Karen
Updated over a week ago

What about customs fees or import duties?

K

Written by Karen
Updated over a week ago

My tracking shows "Arriving Late"?

Late order shipment

K

Written by Karen
Updated over a week ago

Will you ship to a PO Box?

K

Written by Karen
Updated over a week ago

My tracking number isn't working

K

Written by Karen
Updated over a week ago

What methods of payment do you accept?

K

Written by Karen
Updated over a week ago

How do I apply a coupon or promotional code to my order?

K

Written by Karen
Updated over a week ago

Can I get an invoice for my order?

K

Written by Karen
Updated over a week ago

Replacing Photos

Replacing photos in book, print, wall art

K

Written by Karen
Updated over a week ago

Managing Your Internet Cache and Cookies

K

Written by Karen
Updated over a week ago