Having trouble remembering your password? Continue reading for a step-by-step guide to resetting your password at MyCanvas.com.
Note: If you sign in using Ancestry, FamilySearch, Amazon, or Facebook, you must update your password on those websites instead of MyCanvas.
GETTING STARTED
1. Go to the MyCanvas.com Sign-In page of the MyCanvas website.
2. Click "Continue with Email".
3. Enter the email address that's registered to your MyCanvas account.
4. Click "Forgot your password?" below the email field.
Once you select "Forgot your Password," we will send a link to reset your password to the email address you provided on the MyCanvas sign-in page.
RESETTING YOUR MYCANVAS PASSWORD
First, log in to your email account. You should see an email from MyCanvas with the subject "Reset your MyCanvas password." Once you've opened the email, click the "Reset My Password" button. This will open a new page that allows you to change your password.
From the "Change Password" page, enter the new password in the "New password" placeholder, then re-enter the new password in the "New password again" placeholder. Once you've entered the new password in both boxes, click the "Change" button.
If you've successfully changed your password, you will be redirected to the "Password Changed!" page. Go ahead and click the "Go To MyCanvas" button. Selecting this button opens the MyCanvas.com homepage.
SIGNING INTO MYCANVAS WITH YOUR NEW PASSWORD
1. From the MyCanvas homepage, select the "LOGIN" tab in the top white navigation bar. This will transfer you to the MyCanvas sign-in page.
2. Click "Continue with Email".
3. Enter the email address that's registered to your MyCanvas account.
4. Enter the new password.
5. Click the blue "Login" button.
After logging in, you can start making your Family History Memories!
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