Once customers complete their purchases, the corresponding order details will be available in the Orders section of Kickflip.
Accessing orders
Log in to Kickflip.
In the left side bar, navigate to Orders & Quotes > Orders.
Click on an order to see the order sheet including all the order details, product images and uploaded assets.
Viewing the order sheet
When you click on an order, the order sheet appears listing detailed information about it. The order sheet contains:
All the choices made by the customer, such as the materials, colors, texts, etc.
The order creation time and its time zone.
The picture of the customized product.
The number of units.
The total amount paid.
Downloading assets
Assets can include:
Original files: Images, audio, or video files uploaded by your customers.
Views: High-resolution preview images for each product view.
Print files: Print-ready files.
You can download the assets by clicking on the Download assets button.
Printing the order sheet
The order sheet can be printed using the Print Order button.
Viewing the order in your customizer
You can preview the order in your customizer by clicking the Preview button.
Quickly navigating to the next or previous order
To quickly navigate to the next or previous order, you can click on the Next and Previous buttons on top of the order sheet.
Retrieving order sheet data through our API
You can retrieve all order sheet data and assets through our API.
Choosing which data will appear in the order sheet
Exporting orders
You can export your orders in CSV. To do so:
Log in to Kickflip.
In the left side bar, click on Orders.
In the upper right corner of the screen, click on Export.
Save the CSV file on your computer.
The exported CSV file contains:
Property | Description | Example |
KickflipId
| A unique identifier assigned to each order within Kickflip | 29 |
eComID | The ID associated with the order in your e-commerce platform (e.g., Shopify or WooCommerce) | #1007 |
OrderDate | The date when the order was placed. | 2024-07-08T22:27:06.480Z |
OrderStatus | The current status of the order. | pending |
PaymentStatus | The payment status for the order. | paid |
ProductName | The name of the product, as listed in Kickflip. | Custom Football Shirt |
ProductQuantity | The quantity of the product ordered. | 1 |
ProductCustomizationDetails | Information regarding any specific custom options selected for the product, such as colors, text, images, or other specifications. | Shirt color - White Logo Center - https://cdnv2.mycustomizer.com/mycustomizer-demo/image.jpg Text - RODRIGO Text color - Pick your color Text Font - Banger Text size - Large Size - Medium |
OrderPrice | The total price of the order. | 199.99 |