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Managing your orders

An order is created when your customer completes a transaction

Updated over 8 months ago

Once customers complete their purchases, the corresponding order details will be available in the Orders section of Kickflip.

Accessing orders

  1. Log in to Kickflip.

  2. In the left side bar, click on Orders.

  3. Click on an order to see the order sheet including all the order details and product images.

Viewing the order sheet

When you click on an order, the order sheet appears listing detailed information about it. The order sheet contains:

  • All the choices made by the customer, such as the materials, colors, texts, etc.

  • The order time and time zone.

  • The picture of the customized product.

  • The number of units.

  • The total amount paid.

All of this data is also accessible through our API.

Downloading the product images

You can download the product images by clicking on the Download assets button, within the order sheet.

Printing the order sheet

The order sheet can be printed using the Print Order button.


Quickly navigating to the next or previous order

To quickly navigate to the next or previous order, you can click on the Next and Previous buttons on top of the order sheet.

Choosing which data will appear in the order sheet

Exporting orders

You can export your orders in CSV. To do so:

  1. Log in to Kickflip.

  2. In the left side bar, click on Orders.

  3. In the upper right corner of the screen, click on Export.

  4. Save the CSV file on your computer.

The exported CSV file contains:

Property

Description

Example

KickflipId

A unique identifier assigned to each order within Kickflip

29

eComID

The ID associated with the order in your e-commerce platform (e.g., Shopify or WooCommerce)

#1007

OrderDate

The date when the order was placed.

2024-07-08T22:27:06.480Z

OrderStatus

The current status of the order.

pending

PaymentStatus

The payment status for the order.

paid

ProductName

The name of the product, as listed in Kickflip.

Custom Football Shirt

ProductQuantity

The quantity of the product ordered.

1

ProductCustomizationDetails

Information regarding any specific custom options selected for the product, such as colors, text, images, or other specifications.

Shirt color - White Logo Center - https://cdnv2.mycustomizer.com/mycustomizer-demo/image.jpg Text - RODRIGO Text color - Pick your color Text Font - Banger Text size - Large Size - Medium

OrderPrice

The total price of the order.

199.99

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