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Why is my series locked?

Written by Support team

If an episode is locked, here are the most common reasons:

1. Free episodes have ended
The first few episodes of most series (usually 5–10) are free. After that, you can unlock episodes with coins (99 coins per episode) or get a Full Access subscription.

2. Your plan doesn’t unlock all series
Some plans give you coins and extra rewards, but episodes still need to be unlocked with coins. Only Full Access unlocks all series without coins. Early Access series are available with VIP. Learn more: Benefits of app subscriptions and purchases

3. You’re logged in to a different account
Your subscription is linked to the account you used to buy it. Make sure you’re logged in with the same email, Google, Facebook, or Apple account.

4. Your subscription has expired
Check its status in Where can I see my subscription details?


Still have questions?
Our team is always happy to help — just write to us at support@my-drama.com. We may email you for a few more details, so keep an eye on your inbox.

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