Welcome to myHSA, the leading spending account platform and mobile app for Canadian companies for managing and reimbursing your claims.
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Getting Started
You’re eligible to begin using your employee benefits once you receive a welcome email. Check your inbox for an email from info@getmyhsa.com, and activate your account to get started.
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​Checklist
1. Check your inbox for your welcome email and active your account
2. Download the myHSA app—available on iOS and Android devices—or log in online on your computer at myhsaaccess.com
3. Complete your employee profile and input your personal banking information (employee banking information is required in order to receive reimbursement for your claims) Begin making claims
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What is a Health Spending Account?
A spending account provides the employee a fixed allowance to spend on eligible expenses for the benefit year, offering personalized employee benefits with the flexibility to choose how you spend your benefit dollars. The health spending account is a 100% tax-free benefit, providing an allowance for the benefit year, reimbursing your health expenses. You can see this list in this booklet and through your account on the app and online.
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​How do I use my spending account?
Using your spending account is as easy as accessing an eligible product or service—as defined by your plan— and making a claim for your out-of-pocket expense with proof of receipt through the app or online, with reimbursement to your bank account within only three business days.
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​Claiming your expenses
Claiming is quick and easy online or with the myHSA app. The process of submitting a claim for reimbursement is as follows:
• Pay out of pocket for a service of your choosing
• Keep your receipt for proof of payment – the amount of pocket eligible for reimbursement is inclusive of taxes and fees paid for the service/item.
• Make a claim online or through the app – inputting details and submitting the claim
• Track your claim’s progress online or in the app from pending to approved
• Receive reimbursement on approved claims in up to three business days quick reimbursement
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Once a claim is submitted and approved, reimbursement takes one to three business days. The total cost of the expense—as identified by your receipt(s)—is deposited into your bank account, and your balance will update live to reflect your claims made. Please note that you must have your correct personal banking information completed in your settings to receive reimbursement.
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​If you have an additional insured plan
If you have insurance through your employer or spouses insured plan, make sure to submit claims to the insurance before your spending account. When submitting a claim to your myHSA that was partially reimbursed by insurance, only enter the amount you are still out of pocket. Note that you agree to the direct/ deposit reversals of claim(s) amount(s) to/from your accounts provided and agree to keep the original copies uploaded for audit purposes.
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