We are excited to announce the phased rollout of Multi-Factor Authentication (MFA) for all Plan Administrators on myHSA. This enhanced security measure is designed to ensure that only authorized users can access our system. Here’s an article outlining what you can expect as we implement this update!
Starting soon, Plan Administrators will be prompted to verify their identity when logging in. This process will be rolled out in phases, targeting groups of administrators incrementally. During your designated phase, you will be required to enter a verification code sent to your registered email address. Alternatively, we are also offering the option to receive your MFA code via text message. This flexibility ensures that you can choose the most convenient method for you to verify your identity.
Here's what it will look like when you are logging in:
1. You'll type in your login credentials
2. Once you have typed them in and clicked "Login", you will receive a prompt to select either an email or text message with a verification code. here's what it will look like!
3. Use the verification code that we send you by typing it into the login page. When the system sees that it is a match, it will let you log in!
The primary goal of implementing MFA is to enhance the security of our system. By adding this layer of authentication, we aim to provide further protection to your Company's sensitive information on myHSA.
Need Support?
If you encounter any issues or have questions, you can reach us at support@getmyhsa.com or use our live chat feature for real-time assistance.
Thank you for your cooperation and understanding as we enhance the security of our platform!