What is this feature for?
The Set Shipment Instructions action is a powerful tool within Logiwa's workflow engine that automates how shipping details are applied to orders. By creating a rule with specific conditions, you can automatically assign a carrier, shipment service, package type, and other shipping-related information to an order without manual intervention. This helps ensure accuracy, maintain consistency across your fulfillment operations, and significantly speed up the order processing-to-shipping pipeline.
Configuration
You can find the general steps to create a new workflow rule in our guide: Create a Shipment Order Workflow.
After you create a rule and define its conditions, you will add the Set Shipment Instructions action. Below is an explanation of each option you can configure within this action.
Client *: Select the client that this rule will apply to.
Warehouse *: Select the warehouse where this rule will be active.
Carrier *: Choose the shipping carrier (e.g., UPS, FedEx) that will be assigned to the order.
Carrier Setup *: Select the specific account for the chosen carrier.
Shipment Method: Assigns the specific shipping option (e.g., Ground, Priority Mail, Next Day Air).
Carrier Package Type: Predefines the shipping packaging to be used, assigning the selected carrier package type to the shipment order (e.g., Customer Packaging, Small Box, Padded Pak).
Carrier Insurance Type: Defines which carrier insurance type and value will be applied to the shipment order.
Insurance Value(%): Enter a percentage of the order's value to be insured. For example, enter 100 to insure the full value.
Carrier Confirmation Type: Select a delivery confirmation service if needed, such as adult signature or direct signature.
Carrier Billing Type: Define the responsible party for shipping charges (e.g., Sender/Prepaid, Receiver/Collect, or Third Party).
Carrier Int Billing Type: Define the responsible party for duties and taxes on an international shipment (e.g., Sender/Prepaid, Receiver/Collect, or Third Party).
Charged Account Number: Select the payor's account number for shipping charges. You can select a predefined account number from the carrier setup.
Int'l Charged Account Number: Select the payor's account number for duties and taxes on an international shipment. You can select a predefined account number from the carrier setup.
After configuring these options, click Set Action and then Save the rule. It will automatically apply to all related orders that meet your conditions.