First things first! If you want to manage 3PL clients, you should subscribe to the Basic 3PL sales package.

Every sales package includes different user types based on the package capability and features. The Basic 3PL package includes 4 different user types, and each user type plays different roles for the account. In this article, we explained the user type's access levels and their effects to manage clients.

To learn more about the packages' user type please check out this article.

User Types included in Basic 3PL

Mylogiwa Basic 3PL Management has 4 different user types: Owner, Operation User, Admin Client User, and Client User.

Owner

The Owner user the user who created the MyLogiwa account.

In MyLogiwa there can be only one Owner user for an account.

An Owner user has access to every function of the purchased sales package. The owner user can see, edit, delete, create, change, or add any data within the system. The owner will have access automatically to any client created in the system.

As a summary, the owner user is will be available to create, edit, see, delete, or change any client data or client-related data within the system.

Operation User

The operation user mostly refers to users who work for the fulfillment company. They can be pickers, packers, receivers, or a warehouse supervisor, etc.

An Operation user has access to only warehouse operations-related functions. They cannot access any account, company, or client settings-related data.

In summary, the operation user does not have access to manage clients. He can not create, change, ed,t, or delete any client-specific settings.

Admin Client User

The Admin Client User mostly refers to the admin user of a client. The user still is a client user but it has more access than an ordinary client user.

The Admin Client User's access level is defined to manage client specific definitions, preferences, and users. For example, an admin client user can set up client preferences such as Currency or Language. But the user cannot access any account or company-related data. An admin client user has access to the functionality of a Client User as well. An admin client user is a more powerful user than a client user but a less powerful user in comparison to the owner user.

We're highly suggesting having only one Admin Client User for a client.

Client User

The Client User is a standard client user.

The Client User's access level is limited to see reports and the client's own data such as orders or products. They have access to edit, delete, and create orders.

Need to note that, access levels of each client user role can be varied. Admin Client User can limit client user rights. For example, delete access may not be given to any client user.

Accessed functionality for user types:

Owner

Admin Client User

Client User

Shipment order screen

Shipment order screen

Shipment order screen

Fulfillment Pipeline screen

Fulfillment Pipeline screen

Fulfillment Pipeline screen

Shipments screen

Shipments screen

Shipments screen

Shipment history screen

Shipment history screen

Shipment history screen

Purchase order screen

Purchase order screen

Purchase order screen

Receiving history screen

Receiving history screen

Receiving history screen

All available reports

All available reports

All available reports

Warehouse Ops screen

Workflow screen

Account Settings

Company Settings

Channel integration setup

Only the client's channel integration

Carrier integration setup

Only the client's carrier integration

User management

Only the client's user management

Client screen

Client screen

Client settings

Client settings

A matrix that shows which user type can manage other user type's access:

Managed User Type / User Type

Owner

Operation

Admin Client

Client

Operation user

--

Client

--

Admin client user

--

--

Client user

--

--

An owner user can manage access levels of Operation, Admin Client, and Client user types.

An admin client user can manage only his client's users.

What's Next?

Couldn’t Find What You Were Looking For?

Write to our support team: mysupport@logiwa.com
Or go to our Help Center and search for more documents!

Did this answer your question?