What is MyRepublic Everywhere?
MyRepublic offers the MyRepublic Everywhere travel roaming service, which includes the MyRepublic Everywhere Pocket Wi-Fi and Travel eSIM services. The Pocket Wi-Fi is a portable device that, when activated, creates a secure Wi-Fi hotspot. This allows you and others nearby (with a password) to connect and access data services wherever you need.
💡 Tip: For any inquiries related to Subscription, Usage, Billing, or Technical issues, please contact us at +65 8044 9434 via WhatsApp.
What countries does MyRepublic EveryWhere Pocket Wi-Fi cover?
MyRepublic Everywhere Pocket Wi-Fi provides coverage in up to 120+ destinations worldwide, ensuring you stay connected during your travels.
How can I sign up for MyRepublic Everywhere Pocket Wi-Fi?
You can download the app from the Google Play Store or Apple App Store, visit our website or MyRepublic Everywhere Order Portal to explore available plans and sign up.
You can find the detailed guide on how to rent the MyRepublic Everywhere Pocket Wi-Fi here.
What functions are available in the MyRepublic Everywhere App?
With the app, you can manage your devices, view past orders, and monitor roaming data usage for the Pocket Wi-Fi device. You can activate the travel eSIM from the app, after purchase. You can also update your details, place new orders, and contact customer support for assistance.
What are the devices that can connect to MyRepublic Everywhere Pocket Wi-Fi?
The device is compatible with any Wi-Fi-enabled device, including laptops (such as Windows and Mac), smartphones (like iPhone, Android, Blackberry, and Windows Phone), tablets (including iPad, Samsung Galaxy, and Kindle), and other Wi-Fi-capable devices such as game consoles.
Can I make a phone call with MyRepublic Everywhere Pocket Wi-Fi?
No, the device only serves as a portable Wi-Fi device to provide data connection when connected.
How many devices can be connected to MyRepublic Everywhere Pocket Wi-Fi?
You can connect up to 8 different devices to one Pocket Wi-Fi. Please note that the connection speed will be shared among each device connected, so having eight devices connected at the same time could result in speed slowing down.
Please find the full device specifications below.
Full Device Specs:
CPU: SC8310
LTE-FDD: Bands 1 / 2 / 3 / 4 / 5 / 7 / 8 / 12 / 13 / 17 / 18 / 20 / 25 / 26 / 28 / 66
LTE-TDD: Bands 34 / 38 / 39 / 40 / 41(194M)
WCDMA: Bands 1 / 2 / 4 / 5 / 8
TD - SCDMA: No
CDMA: No
EVDO: No
GSM: 850 / 900 / 1800 / 1900
Max Speed: Download 150Mbps / Upload 50Mbps
Wi-Fi: 2.4GHz 802.11 b / g / n 1T1R
Max WiFi Connection: 8
Battery: 3000mAh
Ports: Type - C USB
Input: 5V - 1A
Item size: 120mm x 64.6mm x 12mm
Item weight: 112g
Shell Material: Plastic
How long does the battery last?
The Pocket Wi-Fi with a fully charged battery will last up to 15 hours while connected to one device. The device can be charged via a USB or wall outlet.
Is there a deposit required for MyRepublic Everywhere Pocket Wi-Fi?
No, the deposit has been waived specially as a launch promotion.
How far in advance should I book?
To ensure availability of our Pocket Wi-Fi, we recommend placing your order at least 7 working days prior to your travel departure date
Upon placing an order, when will my Pocket Wi-Fi arrive?
Your Pocket Wi-Fi will be delivered within 3 - 5 working days before your travel date. Local delivery is chargeable at $6.50. You will be charged for both the delivery and the data plan when you place the order. Your plan will be automatically activated on your selected travel start date.
How can I return Pocket Wi-Fi at the end of my rental period?
If you have subscribed to a monthly subscription, please chat with our customer service representative via WhatsApp (+65 8044 9434) 3 days prior to your next billing cycle to avoid being charged for your next cycle. Pack the device and its accessories (Pouch, Cable) into the mailerbag provided and drop it into the SingPost mail box nearest to you. Please ensure that the device reaches us within 14 days of your termination date to avoid a non-return fee of $70.
If you have purchased a one-time Pocket Wi-Fi plan, then you must return the device and its accessories within 14 days of your trip’s End Date. Pack the device and its accessories (Pouch, Cable) into the mailerbag provided and drop it into the SingPost mail box nearest to you.
What happens if the Pocket Wi-Fi is not returned, is missing or damaged?
Please ensure that the device, charging cable, and the pouch reach us within 14 days of your selected travel end date. A fee of SGD $50 will be imposed if the device is not returned. If there is any loss of or damage to the device or accessories, the following fees will be imposed respectively:
Loss, Damage of the following items (inclusive of GST)
MyRepublic Everywhere Wi-Fi Device Charges (SGD): 50
Travel Pouch Charges (SGD): 10
USB Cable Charges (SGD): 10
How do I end my monthly subscription plan?
You may Whatsapp our support (+65 8044 9434) 3 days prior to your next billing cycle to prevent the recurring charge for your next cycle. Pack the device and its accessories (Pouch, Cable) into the mailerbag provided and drop it into the SingPost mail box nearest to you. Please ensure that the device reaches us within 14 days of your termination date to avoid a non-return fee of $70.
Pocket Wi-Fi Activation
How do I use the Pocket Wi-Fi?
To turn On the Pocket Wi-Fi Device, Press and hold the power button for 3 seconds.
💡 Tip: If you cannot turn on the portable hotspot device, please charge the device and wait for it to be fully charged)
2. Connect To Wi-Fi
3. Find the Wi-Fi network name and password at the back of the device and connect your device under Wi-Fi setting.
Wi-Fi Name: MyRepublic_XXXXXX (SSID)
Password: stated under SSID at back of device
What does the light indicator on the device stand for?
Description: The image above displays the different light indicator location on the device.
How do I read the light indicators?
Description: The image above displays the different interpretations of the light indicators on the device.
When will my deposit for MyRepublic Everywhere Pocket Wi-Fi be refunded?
Refunds will be processed within 4 - 6 weeks upon return and checking of the device. The refund amount will be credited to the credit card saved in your account.
📌Note: We are not collecting any deposit for the time being.
Is there a customer support number for MyRepublic Everywhere?
Yes, for any inquiries related to Subscription, Usage, Billing, or Technical issues, please contact us at +65 8044 9434 via WhatsApp. Please note that this number is dedicated for questions related to MyRepublic Everywhere travel eSIM and Pocket Wi-Fi rental services only.
eSIM
What is eSIM?
An eSIM (embedded SIM) is a digital SIM card that can replace a physical SIM card. So instead of waiting to receive your physical SIM card, you can install an eSIM to your mobile device to get your service activated instantly.
How can I purchase a MyRepublic Everywhere Travel eSIM
You can download the app from the Google Play Store or Apple App Store, visit our website or MyRepublic Everywhere Order Portal to explore available plans and sign up.
You can find the detailed guide on how to purchase and install the MyRepublic Everywhere travel eSIM here.
When should I set up my MyRepublic Everywhere Travel eSIM after my purchase?
The start date of the Travel eSIM will be on the day you activate the Travel eSIM via the MyRepublic Everywhere App. Therefore, it is recommended that you activate and set up your Travel eSIM when you arrive at the destination. Do note Wi-Fi connection is required to complete the installation process.
Can I keep my own number active while I have the MyRepublic Everywhere Travel eSIM installed in my phone?
Yes! If your phone supports dual SIM. You can adjust the settings of your phone and set mobile data to be utilized from the Travel eSIM. Do ensure you turn off data roaming for your own number to avoid incurring other data roaming charges from your own number.
Can I make a phone call with the MyRepublic Everywhere Travel eSIM?
No, the Travel eSIM only provides roaming data connection.
What are the compatible devices for the MyRepublic Everywhere Travel eSIM?
Please check your device manual or check with your device manufacturer to know if your device supports eSIM. Alternatively, you can check if you have the “Add eSIM” option within your device settings.
We have listed some devices that do or do not support eSIM. Please note that this list is not exhaustive.
Devices not supported:
Carrier-locked phones
Apple watches
iPhone XR, XS, and 11, 12, and 13 models purchased in Hong Kong, Macau, and Mainland China.
iPhone with 2 physical SIM card slots.
Samsung S20, S21, and certain series models originate from the USA and Hong Kong.
Certain Samsung devices from Canada.
Pixel devices purchased in Australia & devices on Android Q Beta versions.
Please get in touch with your local carrier/local device brand store to ensure your devices are eSIM capable.
Supported Devices:
Manufacturer | Model | Maximum number of eSIMs |
Apple | iPhone XR | 20 |
Apple | iPhone XS | 20 |
Apple | iPhone XS Max | 20 |
Apple | iPhone 11 | 20 |
Apple | iPhone 11 Pro | 20 |
Apple | iPhone 11 Pro Max | 20 |
Apple | iPhone SE (2020) | 20 |
Apple | iPhone 12 Mini | 20 |
Apple | iPhone 12 | 20 |
Apple | iPhone 12 Pro | 20 |
Apple | iPhone 12 Pro Max | 20 |
Apple | iPhone 13 mini | 20 |
Apple | iPhone 13 | 20 |
Apple | iPhone 13 Pro | 20 |
Apple | iPhone 13 Pro Max | 20 |
Apple | iPhone SE (2022) | 20 |
Apple | iPhone 14 | 20 |
Apple | iPhone 14 Plus | 20 |
Apple | iPhone 14 Pro | 20 |
Apple | iPhone 14 Pro Max | 20 |
Apple | iPad Pro (2018 and onwards) | 20 |
Apple | iPad Air | 20 |
Apple | iPad | 20 |
Apple | Watch series 3 | 1 |
Apple | Watch series 4 | 1 |
Apple | Watch series 5 | 1 |
Apple | Watch series 6 | 1 |
Apple | Watch SE | 1 |
Pixel 3 | 1 | |
Pixel 3a | 1 | |
Pixel 4 | 1 | |
Pixel 4a | 1 | |
Pixel 5 | 1 | |
Pixel 6 | 1 | |
Pixel 6a | 1 | |
Pixel 6 Pro | 1 | |
Pixel 7 | 1 | |
Pixel 7 Pro | 1 | |
Huawei | P40 | 1 |
Huawei | P40 Pro (not including the P40 Pro +) | 1 |
Huawei | Mate 40 Pro | 1 |
Motorola | Razr 2019 | 1 |
Motorola | Razr 5G | 1 |
Samsung | Galaxy A54 | 1 |
Samsung | Galaxy Z Flip | 1 |
Samsung | Galaxy Z Flip 5G | 1 |
Samsung | Galaxy Z Flip3 5G | 1 |
Samsung | Galaxy Z Flip4 | 1 |
Samsung | Galaxy Fold | 1 |
Samsung | Galaxy Z Fold2 5G | 1 |
Samsung | Galaxy Z Fold3 5G | 1 |
Samsung | Galaxy Z Fold4 | 1 |
Samsung | Galaxy S20 | 5 |
Samsung | Galaxy S20+ 5g | 5 |
Samsung | Galaxy S20 Ultra | 5 |
Samsung | Galaxy S20 Ultra 5G | 5 |
Samsung | Galaxy S21 | 5 |
Samsung | Galaxy S21+ 5G | 5 |
Samsung | Galaxy S21 Ultra 5G | 5 |
Samsung | Galaxy S22 | 5 |
Samsung | Galaxy S22+ | 5 |
Samsung | Galaxy S22 Ultra | 5 |
Samsung | Galaxy Note 20 Ultra 5G | 5 |
Samsung | Galaxy Note 20 | 5 |
Samsung | Galaxy S23 | 5 |
Samsung | Galaxy S23+ | 5 |
Samsung | Galaxy S23 Ultra | 5 |
Planet Computers | Gemini PDA | 1 |
Rakuten Mobile | Rakuten Mini | 1 |
Rakuten Mobile | Big-S | 1 |
Rakuten Mobile | Big | 1 |
Rakuten Mobile | Hand | 1 |
Rakuten Mobile | Hand 5G | 1 |
Oppo | Find X3 Pro | 1 |
Oppo | Reno 5 A | 1 |
Oppo | Find X5 | 1 |
Oppo | Find X5 Pro | 1 |
Sony | Xperia 10 III Lite | 1 |
Sony | Xperia 10 IV | 1 |
Sony | Xperia 1 IV | 1 |
Sony | Xperia 5 IV | 1 |
Honor | Magic 4 Pro | 1 |
Xiaomi | 12T Pro | 1 |
Xiaomi | 13 | 1 |
Xiaomi | 13 Lite | 1 |
Xiaomi | 13 Pro | 1 |
Sharp | Aquos Sense6s | 1 |
Sharp | Aquos Wish | 1 |
DOOGEE | V30 | 1 |
MyRepublic Everywhere Travel eSIM Installation Guide
After you complete your purchase of the eSIM, please open the MyRepublic Everywhere app on your phone (iOS App OR Android App).
Click on the “Activate” button on the home page to generate the unique eSIM QR code.
You can find the detailed guide on how to purchase and install the MyRepublic Everywhere travel eSIM here.
Description: This image shows the home page on the MyRepublic Everywhere app.
Once you have the QR code, follow these steps to install your Travel eSIM:
📌Note: Stable Wi-Fi or Data connection is required to successfully install the eSIM
To activate eSIM, Wi-Fi or Data connection is required
Apple / iOS:
1. Go to Settings, Open the Settings app on your iPhone.
2. Tap on "Mobile Data" or "Cellular"
3. Tap on "Add eSIM" or "Add Cellular Plan" or "Add Data Plan"
4. Tap "Use QR Code" & Scan eSIM QR that is shown on the MyRepublic Everywhere App. Alternatively, you can enter the SM-DP+Address and Activation code as shown under the QR code.
5. Enable Data Roaming and you will be connected.
Samsung/Android:
1. Launch Settings > Connections.
2. Tap SIM card manager.
3. Select Add mobile plan.
4. Add using QR code, and then scan the QR code that is shown on the MyRepublic Everywhere App. Alternatively, you can enter the SM-DP+Address and Activation code as shown under the QR code.
5. Enable Data Roaming and you will be connected.
📌Note: Make sure you have a stable internet connection while installing the Travel eSim. The validity of the Travel eSIM begins when you activate the Travel eSIM via the MyRepublic Everywhere App. Therefore, it is recommended that you activate and set up your Travel eSIM when you arrive at the destination.
💡 Tip: You can contact the 24x7 customer service team over WhatsApp at +65 8044 9434 if you have any questions. 📳