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I lost my phone/ SIM card, what should I do?

Updated over a year ago

Don't worry! We got you covered.

Contact us here and our customer service agent will suspend your line temporarily.

To replace your SIM card:

  • For physical SIM, please proceed to the nearest MyRepublic Official Store with your identification.

  • For eSIM, we will send you a new QR code to download via email.

Click here to check the replacement fee.

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