All Collections
Mobile Support (4G & 5G)
Account Maintenance
I lost my phone/ SIM card, what should I do?
I lost my phone/ SIM card, what should I do?
Updated over a week ago

Don't worry! We got you covered.

Contact us here and our customer service agent will suspend your line temporarily.

To replace your SIM card:

  • For physical SIM, please proceed to the nearest MyRepublic Official Store with your identification.

  • For eSIM, we will send you a new QR code to download via email.

Click here to check the replacement fee.

Did this answer your question?