Error message | Description | Suggested action |
This Class Change In is pending because the corresponding Class Change Out event has not yet been synchronised with Figured. | A Class Change event in Figured is initiated by Trev transmitting a Class Change Out event. The Class Change In event will remain in a pending state until such time as the Class Change Out event has synchronised. | Ensure the Class Change Out event has been synchronised. |
This event is pending because it was previously synced with Figured and has since been deleted in Trev. | This event has previously been synchronised with Figured but has since been deleted in Trev. If you re-sync this event it will remove the event from Figured, and this record will be removed from the Manage Data screen. | Synchronise the event to remove it from Figured. |
This Transfer In is pending because the corresponding Transfer Out event for the other farm has not yet been synchronised with Figured. | A Transfer in Figured is initiated by Trev transmitting a Transfer Out event. If you have a Transfer In event this will be in a pending state until such time as the “other” farm synchronises their Transfer Out event. | Wait until the Transfer Out event has been synchronised by the other farm. |
This event is pending because it was previously synchronised and has since been updated in Trev. | This event has previously been synchronised with Figured but has since been updated in Trev. If you re-sync this event it will update the event in Figured. | Synchronise the event to update it in Figured. |
This event is in the queue to be synchronised. | The Sync Selected or Sync All button has been clicked and this event has been queued but not yet synchronised. NB: you may need to click the “Refresh” button to update the sync status. | Wait for the event to be synchronised. This should only take a few minutes so if the event remains in this state then please contact the Trev support team via Intercom. |
Written by Scott Townshend
Updated over 3 years ago