💸 When will I get paid?
We process payments in two batches each month, based on when your lessons were completed:
Lessons completed from the 1st to the 15th
➜ Paid around the 16th–18th of the same month.Lessons completed from the 16th to the end of the month
➜ Paid around the 2nd–4th of the following month.
⏱️ When will the money reach my account?
Once we process your payment, your bank may take 3–5 working days to deposit the money into your account.This doesn’t include weekends or Bank Holidays, so delays are possible if a payment falls near one. Different banks may process payments differently. For example, while some banks like Monzo provide early notifications, the standard processing time for funds transfer remains 3–5 working days.
What if a payment falls on or around a Bank Holiday weekend?
If a scheduled payment date is close to a weekend or a UK Bank Holiday, your payment might take a little longer to arrive.This is because banks typically take 3–5 working days to process payments—weekends and Bank Holidays don’t count as working days. Always plan around these delays, especially for critical transfer dates. Payments are also delayed if they coincide with consecutive public holidays or a long weekend. For instance, if your payment date coincides with a public holiday like May 5th, it may be delayed until the next working day.
🧾 How can I check the status of my payment?
Visit your Income page to view a countdown to the next payment date.
You can also see your full payment history there.
Remember:
Only processed and paid lessons will appear.
Lessons from the current payment round will only show once they’ve been paid.
Troubleshooting Steps for Payment Issues
Check Payment Status: Confirm in the income section whether the payment appears as processed or pending.
Verify Lesson Completion: Make sure the parent confirmed and paid for the lessons 24 hours beforehand.
Review Notifications from MyTutor: Look for communications regarding any platform-related processing delays.
Contact Your Bank: If the payment is marked as processed but delayed, contact your bank to verify no internal issues exist.
A quick reminder:
Pricing and payment work differently depending on whether you're delivering Schools Programme lessons or Private Lessons.
👉 You can read more about this here.
👉 Check the upcoming payment dates here.
Common Causes of Payment Delays
1. Incorrect Bank Details
Ensure your bank account details are accurate and up-to-date in your MyTutor account. Payments cannot be completed for incorrect information.
2. Bank Holidays and Weekends
Payments scheduled near weekends or bank holidays may be delayed until the next working day or beyond.
3. Standard Bank Processing
After MyTutor processes payments, it takes an additional 3–5 working days for funds to reflect in your account. Some variations occur depending on your bank.
What to do if your payment is delayed
If your payment delay isn’t resolved through the above steps, you can contact MyTutor Support. Include details such as:
Date and time of the lessons.
Expected and actual payment processing dates.
Screenshots of any issues. This helps the team address your concern more promptly.
How do earnings work for school lessons and private lessons?
Your earnings and how you're paid depend on the type of lessons you deliver: Schools Programme or Private Lessons.
💻 Where can I view my earnings?
Log in to your MyTutor account and go to the Income page to:
See a full breakdown of all your past payments
View a countdown timer showing when your next payment is due
Private lessons | School lessons |
You set your own rates based on our 5 different price bands. | Earnings are based on the level of your pupil. |
You receive an invoice showing each lesson you delivered. | You receive a payslip that displays the number of lessons delivered over a 2-week period. |
Refund lessons yourself within 48 hours. | Just get in touch if you need to discuss refunding a school lesson. |
You’re self-employed, and not entitled to holiday pay. | You’re entitled to holiday pay, which is included as a part of your hourly rate (calculated pro rata based on your UK annual statutory holiday entitlement). |
How can I download a payslip?
How can I download a payslip?
If you want to download a payslip, it is pretty easy to do!
Click your profile picture in the top right-hand side of your account.
Click on ‘Income’
Scroll down to the section ‘Your Payment Data’, filter the time period you want these invoices for, and click ‘Download’.
Didn’t find what you were looking for? Check out the suggested articles, or get in touch and a member of our team will be happy to help. Our live chat is the best and simplest way to get in touch!