To manually record a tip, click [Checkout] and then toggle on 'Add a tip?':

If Include tip in balance = Unticked: The tip is excluded from the balance to pay and in the 'Cashing Up' report, it is not recorded as a payment:

If Include tip in balance = Ticked: The tip is included in the balance to pay and in the Cashing Up report, it is recorded as a payment:

You can see the total tips per staff member via Reports > Commission:

If a customer has two appointments on the same day with different staff members, you can merge the two payments into one single transaction, like so:

If a tip is recorded, the system will split it proportionally between the staff members. Using the above example:

If a £7 tip is recorded, £3 will be recorded against Kelly and £4 against Chris in the reporting.

If you have enabled Online Payments, you can allow customers to add a tip when booking an appointment. This can be configured within Settings > Online Payments > [Settings]:

You can choose to prompt fixed amount options:

Or percentage of appointment value options: