Nearo is designed for live, one-to-one instruction and intentionally limits the amount of student data it collects.
What student data does Nearo collect?
Nearo does not capture, store, or analyze instructional content or student performance data.
Nearo may collect limited student information only when required for access and basic session functionality, including:
A student name for display during a session
A student email address when an account or login is required
Nearo does not collect grades, assessments, behavioral data, learning analytics, or academic records.
What data is not collected about students?
Nearo does not:
Track student activity for advertising or marketing
Build student profiles or learning histories
Record sessions by default
Claim ownership of student data
Sell student or personal data
Audio, video, screen sharing, and remote control data are processed only in real time to run the session and are not stored unless a user explicitly enables recording.
How does Nearo handle student data in educational settings?
When Nearo is used by a school, tutoring organization, or educator:
The school or organization is typically the data controller for student data
Nearo acts as a service provider (data processor)
Student data is processed only under the direction of the educator or institution
Nearo is commonly used as a “school official” service provider under FERPA and does not use student data for secondary or commercial purposes.
Who is responsible for student consent and data policies?
Educational institutions, tutors, and organizations using Nearo are responsible for:
Providing required FERPA or privacy notices
Obtaining parental or student consent when required
Setting and enforcing their own data retention policies
If session recording is enabled, the user who enables recording is responsible for ensuring appropriate consent.
Where can I find Nearo’s full privacy terms?
You can review Nearo’s full Privacy Policy and Terms of Use on the Nearo website for detailed legal and compliance information.
If you have specific privacy questions or requests, contact Nearo support for guidance.