Nearo is built for live, real-time instruction and is designed to protect user privacy during sessions.
Does Nearo record sessions?
Nearo does not record video, audio, screen sharing, or remote control activity by default.
When you use Nearo for a live session:
Video and audio are transmitted in real time and are not saved.
Screen sharing and remote control activity are not captured or stored.
Nearo does not provide session replays or automatic recordings.
Audio, video, and screen data are processed only as needed to deliver the live session and are not retained once the session ends.
ℹ️ Nearo’s Privacy Policy explains that media streams are processed transiently to provide the service and are not stored unless a recording feature is explicitly enabled in the future.
What happens if a user records a session?
Nearo does not enable recording by default.
If a user chooses to record a session using external tools or any optional recording feature that may be introduced:
The user is responsible for obtaining any required consent.
Recording must comply with applicable privacy, education, and data protection laws.
How Nearo handles session and user data
Nearo collects and processes limited data needed to operate the platform, such as:
Account and billing information.
Device, usage, and diagnostic data.
Session timestamps and feature usage for reliability and security.
Nearo does not sell personal data and does not use session content for advertising or profiling.
Educational use and student privacy
When Nearo is used by schools or tutoring organizations:
Nearo acts as a service provider supporting educational instruction.
Student data is processed only at the direction of the educator or institution.
Educational institutions remain responsible for consent, notices, and data retention decisions.
If you have questions about recordings, privacy, or compliance requirements, contact Nearo support for guidance.