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Integrations - Zapier: Make Single Phone Call

How to use Zapier to trigger Single Phone Calls automatically.

Updated over a month ago

The objective of this tutorial is to provide a clear and concise procedure for you to connect Nedzo AI with various applications using Zapier, enabling automated phone calls and efficient data management.

Key Steps

  1. Access Zapier:

    • Log into your Zapier account.

  2. Create a New Zap:

    • Click on “Make a Zap” to start a new automation task.

  3. Set the Trigger:

    • Choose an application to trigger the zap (e.g., Facebook, CRM, Google Sheets).

    • For example, select "Facebook" and set the trigger event to "New Lead."

  4. Configure the Action:

    • Click on “Add Action” and select “Webhooks by Zapier.”

    • Choose the action event as “POST.”

  5. Set Up the Webhook:

    • In the Webhook URL field, enter the URL for making a single phone call from your Netzo account.

    • Set the Payload Type to “Raw.”

  6. Input Required Fields:

    • Fill in the required fields:

      • First Name

      • Last Name

      • Email

      • Phone Number

      • Organization ID

      • Agent ID

    • (Optional) Add additional fields such as City and Business Name.

  7. Utilize Dynamic Fields:

    • Instead of hard-coding values, use dynamic fields from the trigger app (e.g., use the full name and email from Facebook).

  8. Test the Webhook:

    • Click on “Test” to ensure the webhook is set up correctly.

    • Confirm that the test call is successful.

  9. Rename and Publish the Zap:

    • Rename your Zap for clarity (e.g., "Make Single Phone Call").

    • Click “Publish” to activate the Zap.

  10. Add Additional Actions (Optional):

    • If needed, add more actions to the Zap, such as adding contacts to a list or sending notifications.

Cautionary Notes

  • Ensure that all required fields are filled out correctly to avoid errors in the phone call process.

  • Verify that the Organization ID and Agent ID correspond to the correct workspace and agent in your Netzo account.

  • Be cautious with dynamic fields; ensure they are pulling the correct data to avoid miscommunication.

Tips for Efficiency

  • Familiarize yourself with Zapier’s interface and capabilities to streamline the setup process.

  • Utilize templates available in Zapier to speed up the creation of Zaps.

  • Regularly review and update your Zaps to ensure they are functioning as intended and to incorporate any new features or changes in your workflow.

  • Document any common issues encountered during the setup process for future reference and training.

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