As an online service, NeomAAA Funds handles all complaints via email through our Customer Care team.
How to submit your complaint:
Email support@neomaaa.com and include:
Your full name
Copy of your passport or official ID
Order number or purchase reference
Date of the transaction
Type of product purchased
Detailed explanation (minimum 500 words)
Screenshots or supporting documents
Our team will review your case and respond as soon as possible.
Important:
Complaints missing required information cannot be processed.