To submit a formal complaint to NeomAAA Funds, email support@neomaaa.com and include:
Full name of the account holder
Copy of valid ID (passport or similar)
Order or transaction reference
Date of purchase
Type of product purchased
Detailed case description (minimum 500 words)
Screenshots and any relevant files
Once received, our Customer Care team will review your complaint and reply with a resolution or request additional details.
Important:
Only complete submissions will be considered for review.