If the battery indicator on the bottom of the unit is showing 3 green bars, then the light bulb may have failed, please contact us to arrange for a replacement.

The battery may be disconnected from the unit, check connection if battery indicator is inactive.

If battery indicator is inactive or remains red after a full 12 hours of recharge cycle, the battery may have reached the end of its service life. This typically occurs after 3-5 years under normal usage or an extended period of inactivity. We recommend the purchase of new battery. Click here to purchase.