NEOZ Lighting Help Centre
Batteries
Information about our NEOZ battery systems
3 articles
Globes
Information about our NEOZ LED globes
2 articles
My Lamp Isn't Working
Having trouble with you lamp? You might find this information helpful
5 articles
Maintaining My Lamp
How to keep your lamp in the best shape
2 articles
Repairs & Warranty
All you need to know about our warranty and service/repairs department
2 articles
Video Tutorials
Learn how to change a lightbulb, battery or diffuser
3 articles
Where Can I Use My Lamp?
2 articles
Purchasing With NEOZ
9 articles
How to change a lightbulb
How to change a battery
My battery is fully charged but quickly runs out of power.
My lamp turns on but only for a few seconds and then turns off again.
My battery is fully charged but nothing happens when I try to turn the lamp on.
I have placed the lamp on the recharging base station, but the indicator remains blue.