Returns & Exchanges
Not happy with your lamp? Find all the information you need here.
3 articles
Does NEOZ offer returns?Find out about NEOZ’s returns process and how to review our full returns policy.
How do I return a product?Find out how to start a NEOZ product return, including approval steps and return instructions.
Can I exchange a product?Learn about NEOZ’s product exchange process, policy details, and how to get in touch with our sales team.