Once an order has been published, it's not uncommon to discover the need for edits or updates. We understand that typos or minor errors can slip through the cracks. While we typically can't significantly edit published articles, we're happy to help with minor revisions to ensure your order is accurate.
To request an edit on a published order, you can either send a message through the order's message box or submit a support ticket.
Requesting an Edit Through the Message Box:
Once you've logged into your client portal, navigate to the 'My Articles' section. Here, you'll find an overview of your orders along with their respective statuses.
Find the order ID of the article you wish to have edited and click on it. This will redirect you to a page where you'll have the option to contact our editorial team directly.
Utilize the message box provided to describe your edit request in detail. Be sure to include any specific changes or updates you'd like to make to the article.
Submitting a Ticket:
You can also submit a support ticket to request an edit on a published order. If you need assistance opening a support ticket, please refer to the instructions provided here.
What We Can Edit
Minor typos or grammatical errors: We can fix simple mistakes like misspelled words, punctuation errors, or incorrect formatting.
What We Can't Edit
Significant content changes: Unfortunately, we cannot accommodate edits that substantially alter the meaning or structure of an article and its corresponding URL, such as:
Article Titles
Entire Article rewrites
Paragraph-length edits
Backdating an order by more than a week
We encourage our clients to take their time reading our Article Guidelines and proofread carefully before approving orders for publication. Double-checking your content before submission helps minimize the need for edits and allows for a smoother publication process.
At News Anchored, we strive to provide an accurate and timely service! If you need additional support, please contact us at portal@newsanchored.com.