1. Plan Credits (Monthly Subscription)
This model is ideal if you send newsletters or email campaigns regularly every month.
Term & Validity: This is a subscription plan providing a fixed amount of monthly credits. Credits are valid for exactly one month (30 days) from the date of purchase.
Expiration of Remaining Credits: At the start of each new billing cycle, your credit balance is reset to your plan's maximum capacity. Any unused credits expire at the end of the month and do not roll over.
Automatic Renewal: Subscriptions renew automatically at the end of the term (monthly, or annually for yearly packages), which generates a new invoice.
Flexibility & Cancellation: You can downgrade, upgrade, or cancel your subscription volume at any time via your account settings. Simply go to "Account" to adjust your plan, or select "Manage Subscription" to cancel. You can cancel without notice at the end of the billing cycle.
2. One-Time Additional Plan Credits
If your monthly subscription volume is insufficient for a specific month, you can purchase one-time additional credits without changing your recurring plan.
Pricing: These additional credits are billed as a one-time purchase based on the CPM (cost-per-thousand) rate of your current subscription.
Important Booking Instructions: During the checkout process, make sure to select the option "I need more emails starting now" but leave the subsequent checkbox unchecked. Checking that box will permanently upgrade your subscription for future months.
For more details, please refer to our guide: "How do I manage my credit volume?"
3. Prepaid Credits (Pay-as-you-go)
This model is perfect if you send newsletters occasionally and prefer to avoid recurring commitments.
No Fixed Costs: You make a one-time purchase of credits. There are no monthly base fees, no minimum commitment, and no recurring charges.
No Expiration Date: Purchased prepaid credits never expire. You can distribute and use them across any number of campaigns over an indefinite period.