Deleting Your Nexar Account
Updated this week

This article explains how to delete your Nexar account using Nexar Classic, Nexar Connect, and the Nexar Cloud.


While there are different methods to delete your Nexar account, we suggest using Nexar Classic and Nexar Connect for greater convenience and accessibility. Just make sure that you are using the latest app version.

Once the account has been deleted, all your ride data will be deleted from our database and can't be recovered at a later date. If you no longer have access to your old phone number, please contact us at support@getnexar.com.

How to delete your Nexar account?

Deleting your account from the Nexar Classic

Here are the steps to delete your Nexar account using the Nexar Classic:

1. Open Nexar Classic

2. Go to More > Account

3. Tap Delete account

4. Tap Continue to Account Deletion, then tap Delete account

Deleting your account from the Nexar Cloud

Here are the steps to delete your Nexar account using the Nexar Cloud:

2. Login using your phone number

3. Click on the ☰ icon on the top left to open the menu

4. Click on Account Settings

5. In the Account Setting page, click on Privacy & Security

6. Click on Delete My Account

7. Click Confirm

Deleting your account from the Nexar Connect App

Here are the steps to delete your Nexar account using the Nexar Connect app:

1. Open the Nexar Connect app

2. Go to More > Settings

3. Tap "Click here" on the advisory note on the bottom part of the screen.

4. Tap Delete account to confirm.


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