This article is your guide to reaching Nexar support for any questions, concerns, or assistance you may need with the Nexar app or Nexar dash cam. You can contact our Support team a few different ways. In-app and Help Center chat are the quickest ways to speak to our team. See below for all your options.
In-App Live Chat in Nexar Classic app
In-app live chat is available for any Nexar driver who has successfully onboarded their dash cam.
Open the Nexar App on your device.
Head to More.
Tap Help and tap Contact Us to launch our in-app live chat.
In-App Live Chat in the Nexar Connect app
Open the Nexar Connect App on your device.
Head to More.
Tap Support and tap Contact Us to launch our in-app live chat.
Live Chat Messenger in Our Help Center
Live chat messenger is most suitable for users who have not yet made a purchase, have not received their dash cam yet or have not onboarded their dash cam.
Look for the messenger widget located at the bottom right corner of every page here in our Help Center
Click on the widget to start a live chat with our support team
You can also contact our support team at support@getnexar.com.
If you're a business owner using Nexar Fleets, you can reach out to us directly through your Fleets Dashboard or by emailing us at fleethelp@getnexar.com.
For our enterprise clients, feel free to contact us at support.enterprise@getnexar.com. We're here to help!
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