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Guest Status

View and track guest statuses to know what phase they are in the process

Updated this week

Guest statuses can be seen on each guest entry of the main waitlist (see below), as well as on the Waitlist Filter where you can filter by status.

Below is a guide on the meaning of each status

Waiting: the guest has entered the waitlist and is waiting

Notified: the guest has been notified to return

Returning: the guest has confirm receiving the ready notification and is returning

Cancelled (By Guest): the guest has received a notification but has cancelled

Scheduled: this is a status that will show for bookings that have been scheduled

Confirmed: this is a status that will show for bookings when, after they receive a reminder notification about their booking, they have taken the action to let you know they are confirming

Checked In: this is a status that will show for bookings when they have taken the action to let you know they arrived

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