Make sure you're logged out of your account and then head to the Login page.

Click the Forgot Password link located within the login form.

A Reset Password dialog will appear. Enter the email associated with your account in the field provided and click Send. You may encounter an error if you provide an email address that isn't recognized in our system, so make sure you've entered the correct email you used to sign up for NextMe.

Check your inbox. You should receive a Reset Password Email from us to the email address you provided. If you're not seeing the email, make sure to check your Spam or Promotions folders as email providers will sometimes misclassify these types of emails.

Click the Reset Password button in the email. It will take you to a form where you can set a new password. Reset password emails are valid for 1 hour. If you waited longer than an hour between receiving the email and clicking the button, you will need to trigger a new email. You can do this by going back to the Forgot Password dialog and clicking Send again.

Fill out the form by entering your email and a new password. Passwords must be at least 12 characters long, contain upper and lowercase letters, a number, and a symbol.

Click the submit button and voila! You should be redirected to the Login page where you can log in with your new password.

Make sure you're logged in and head to your Account page.

Click the Change Password link at the bottom of the page.

A Change Password dialog will appear. Fill out the required fields, including Current Password, New Password, and Confirm New Password. Passwords must be at least 12 characters long, contain upper and lowercase letters, a number, and a symbol.

Click the submit button and voila! Your password should now be updated.