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Reset or Change Your Password
Reset or Change Your Password
Updated over a week ago

Reset Your Password

  1. Make sure you're logged out of your account and then open the login page.

  2. Click the "Forgot Password" link located within the login form.

  3. A Reset Password dialog will appear. Enter the email associated with your account in the field provided and then click Send. You may encounter an error if you provide an email address that isn't recognized in our system, so make sure you're using the email you used to sign up.

  4. A Reset Password dialog will appear. Enter the email associated with your account in the field provided and then click Send. You may encounter an error if you provide an email address that isn't recognized in our system, so make sure you're using the same email you used to sign up.

  5. Check your inbox. You should receive a Reset Password Email from us to the email address you provided. If you're not seeing the email, make sure to check your Spam or Promotions folders as email providers will sometimes misclassify these types of emails.

  6. Click the Reset Password button in the email. It will take you to a form where you can set a new password. If you waited too long between receiving the email and clicking the button, you may need to send a new email. You can do this by going back to the Forgot Password dialog and clicking Send again.

  7. Fill out the form by entering your email and new password. Make sure your new password is both secure and something you'll remember. It must be at least 8 characters long.

  8. Click the submit button and voila! You should be redirected to the login page and can now log in with your email and new password.


Change Your Password

If you're already logged in but need to change your password for security reasons, follow the steps below.

  1. Make sure you're logged in and navigate to your account page.

  2. Click the "Change Password" link at the bottom of the page.

  3. A Change Password dialog will appear. Fill out the required fields, including your Current Password, New Password, and Confirm New Password.

  4. Click the submit button and voila! Your password should be changed.

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