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Can I send text messages to international phone numbers?

Learn which countries NextMe supports for SMS messaging and how to request access for international sending.

Updated over 2 weeks ago

NextMe supports SMS messaging to guests in a growing list of countries. This article explains which countries are currently supported, how to request access, and what to expect when sending to international numbers.

When to use this article

  • You want to know which countries NextMe currently supports for SMS

  • You are trying to send a text message to a guest with an international phone number

  • You need to request access to send SMS outside the US and Canada

  • A guest with an international number is not receiving your messages

Supported countries

NextMe currently supports SMS messaging to the following countries:

  • United States

  • Canada

  • Australia

  • United Kingdom

  • Austria

  • Belgium

  • Bulgaria

  • Croatia

  • Cyprus

  • Czechia (Czech Republic)

  • Denmark

  • Estonia

  • Finland

  • France

  • Germany

  • Greece

  • Hungary

  • Iceland

  • Ireland

  • Italy

  • Latvia

  • Liechtenstein

  • Lithuania

  • Luxembourg

  • Malta

  • Netherlands

  • Norway

  • Poland

  • Portugal

  • Romania

  • Slovakia

  • Spain

  • Sweden

  • Switzerland

This list is updated as we expand support. If your target country is not listed, see the section below on requesting access.

How to enable international SMS for your account

International SMS outside the US and Canada is not enabled by default. To request access:

  1. Go to the Add Guest page in your NextMe dashboard

  2. Click Request Access below the phone number field

  3. Our support team will review your request and enable international SMS if your account qualifies

Important limitations by country

SMS works differently in every country. Key things to be aware of:

  • Reply limitations: Some countries restrict guests from sending replies. This means guests in those countries may not be able to confirm or cancel service by replying "1" or "9".

  • Delivery differences: Message delivery speeds and reliability vary by country and carrier.

  • Fraud prevention: Due to the growing threat of SMS fraud internationally, we are gradually expanding support to additional countries over time.

Review the Country Guidelines for a full breakdown of SMS rules by country.

FAQ

1. Can I text guests outside the US?

Yes, if your account has international SMS enabled. Go to the Add Guest page and click "Request Access" below the phone field to submit a request.

2. Why can't I send messages to international numbers?

International SMS is not enabled by default. You need to request access through the Add Guest page. If you have already requested access and are still unable to send, contact our support team.

3. Do international guests get the same texts as US guests?

In most cases, yes - but some countries limit reply functionality. Guests in those countries may not be able to confirm or cancel by replying "1" or "9".

4. Which countries does NextMe support for SMS?

Currently: United States, Canada, Australia, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia (Czech Republic), Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, and Switzerland. We are expanding this list over time.

5. A guest outside the US isn't receiving my texts - what do I do?

First, confirm international SMS is enabled on your account (request via Add Guest page if not). If it is enabled, check the Twilio Country Guidelines for known limitations in that country. If the issue persists, contact our support team.

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Still need help? If this article didn't solve your issue, click the chat icon or email support@nextmeapp.com to speak with our support team.

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