So you have a listener who subscribed via in-app purchase to an ads-free version of your app, but now they want to cancel the subscription. Here's how:

They need to visit your station listing in the app store for their device and click to Cancel or Unsubscribe.

Google Play:

From the mobile device, they will see a link to "Manage Subscriptions" on the listing page and then can click to Cancel when they load that page.

AppStore/iOS:

  1. On the device go to AppStore and scroll to the bottom of the "Featured" tab. 
  2. You will see Apple ID: user@emailaddress.com tap and choose View Apple ID.
  3. You will have to enter your Apple ID password. 
  4. Scroll to the bottom of the page and tap Subscriptions
  5. Choose the station subscription from the list and tap Cancel Subscription.

On the computer:

  1. Launch AppStore
  2. Click the Store menu in the top navigation
  3. Click View My Account
  4. Enter Apple ID password
  5. Under Manage section click Subscriptions
  6. Choose the correct app and Cancel Subscription


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