All Collections
Troubleshooting & FAQs
API Rate Limit Exceeded - SalesLoft
API Rate Limit Exceeded - SalesLoft
S
Written by Skylar Werneth
Updated over a week ago

Salesloft's API limit is typically 600 by default. This limit is shared by all systems making calls on Salesloft's API.

There are two ways to resolve this. We recommend doing both.

  1. Request an increase to the API call limit. Salesloft will typically double your limit upon request without much contest.

  2. Identify which system(s) makes the most calls and adjust the frequency at which the system calls on SalesLoft's API.

Wording for a ticket with SalesLoft:

"Ticket Request: SalesLoft Support, we believe we may be hitting our API call limit, causing challenges with our other applications. I would like to request an increase to our API limit and a breakdown of our current API usage by the application making the calls."

Did this answer your question?