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Supported Phone Numbers
Terrance Godfrey avatar
Written by Terrance Godfrey
Updated over a week ago

Nooks allows reps to create numbers in various countries from which to dial. This article applies to numbers reps are dialing from NOT countries where Nooks can dial into.

Some countries, such as the United States and Canada, work with Nooks out of the box. Others require specific documentation that must meet local regulatory requirements.

Note that regulations and laws can change from time to time, so please use this for reference purposes only and consult a legal professional for the most up-to-date laws.

Countries with no required documentation

Nooks can provide numbers from these countries with no additional documentation.

Country

Phone number types

United States of America

Mobile

Canada

Mobile

Countries that require documentation

For the countries in the table below, Nooks will require specific documentation based on local regulatory requirements. For example, many countries in this list may require proof of physical presence in the country and a business registry for that country. For the full requirements, please refer to this Twilio article. Not every country listed by Twilio can be provided by Nooks. We will help submit applications on your behalf, but cannot guarantee the numbers can be provided.

Note that Nooks is unable to provide workarounds for a team not authorized to use numbers in a particular country.

Country

Phone number types

Australia

Mobile

Austria

Local

Finland

Local

Brazil

Local

Mexico

Local

Ireland

Local

Denmark

Local

Italy

Mobile

New Zealand

Local

Netherlands

Local

United Kingdom

Local

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