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I forgot my password, how do I get it back?
I forgot my password, how do I get it back?

Learn how to recover your password on the Nordweg website quickly and easily

Bruna Schaab avatar
Written by Bruna Schaab
Updated over 6 months ago

Forgetting your password can happen to anyone, but don't worry! Follow the steps below to regain access to your account:

  1. Go to the Nordweg website and click on “Account” in the top right-hand corner of the page.

  2. Enter your registration e-mail address in the corresponding field.

  3. Click on “Reset my password”. In a few seconds, you will receive an e-mail with instructions on how to reset your password.

If you can't find the email within 5 minutes, we suggest checking your Spam or Junk mail box.

Troubleshooting

If you experience any difficulties with logging in or resetting your password:

  • Check that you entered the e-mail address correctly when requesting the reset.

  • If the recovery email does not appear in your inbox or Spam, wait a few minutes and try again.

If the issue still hasn't been resolved, please contact our customer service team. We're here to help!

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