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Nordweg’s Support Channels

Learn how to reach out to Nordweg for help and assistance.

Bruna Schaab avatar
Written by Bruna Schaab
Updated over 2 weeks ago

At Nordweg, we’re always ready to support you with any questions or needs you may have. Here are the different ways you can contact us:

1. Website chat: You can send us a message by clicking the chat icon in the bottom right corner of the screen. It’s easy to spot and always visible while you browse. Even if you leave the page, your messages will stay saved. When you return, you can pick up the conversation right where you left off.

3. WhatsApp: +55 54 99660-0791

You can message us anytime, and our team will respond as quickly as possible (Monday to Sunday, 7:30 AM to 5:30 PM GMT-4).

Tip: When reaching out, include as much detail as you can — like your order number, full name, and specific question — so we can assist you more efficiently.

No matter what your question is, our team is here to make sure you have the best experience possible. Feel free to reach out anytime!

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