At Nordweg, we are committed to offering products of the highest quality and durability. Our warranty covers a variety of issues to ensure your satisfaction and the longevity of our products. Below are some examples of what is covered by our warranty:
Lining
The warranty covers any defect related to the lining of Nordweg products. This includes abnormal wear, tears or detachment that may occur during normal use of the product.
Seams
If the seams of your product are defective, such as fraying, tearing or any other problem, our warranty covers the repair or replacement necessary to restore the integrity of the product.
Coat of arms
Problems with the crest, such as detachment, damage or premature wear, are covered by our guarantee. We guarantee that the crest will remain in good condition during normal use of the product.
Zipper
Our warranty includes coverage for any defects in the zipper, including malfunctions or breakage. We will replace the zipper to ensure that your product continues to work perfectly.
Cotton tape
The cotton tape used on the handle of our products is also covered by the warranty. Should the tape show unusual wear, breakage or other defects, our warranty covers the necessary replacement or repair.
How to request warranty assistance:
If you encounter any problem covered by the warranty, simply contact us through one of our service channels, including photos if possible, so that we can assess the situation quickly.
Our team will guide you through the maintenance process
If you have any questions about our warranty or need assistance, don't hesitate to contact our customer service team.