General Questions
3 articles
Account Management
Everything related to your Novig account. Covers identity verification, login and password help, updating your profile, viewing transaction history, and closing or reactivating your account.
3 articles
Trading and Winning
13 articles
Promotions & Rewards
Active promotions, rewards, and the Novig Points loyalty program.
15 articles
Payments
7 articles
Responsible Trading
Tools and resources for staying in control. Covers how to set purchase and play limits, take a break or suspend your account, self-assess your gameplay habits, and get independent support.
2 articles
Rules and Compliance
Legal requirements and account rules. Covers eligible jurisdictions, what happens if you breach the Sweepstakes Rules, Novig Cash transfer restrictions, tax reporting (1099s), and trading history requests.
2 articles
Policies
Novig's official legal documents.
12 articles
