Reply-To Email Address
Defines the email address where worker responses (such as replies to notifications) will be sent.
Useful for directing communication to a specific inbox or team.
Note: You can enter multiple email addresses in the Reply‑To Email Address field by separating them with a semicolon, without spaces.
Example: purple@gmail.com;yellow@gmail.com;orange@gmail.com
Email Sending Policy
Controls whether workers receive email notifications along with additional messages (e.g., push notifications or SMS).
Helps ensure workers are informed through multiple channels.
Email Receiving Policy
Allows admins to receive email notifications whenever workers:
Confirm job requests
Decline job requests
Useful for tracking worker responses in real time.
Shift Reminders
Automatically sends reminders to workers based on their scheduled shift start time.
Reminder Settings
Reminder 1 – Sent a specified number of hours before the shift starts
Reminder 2 – Sent a second reminder closer to the shift start time
These reminders help reduce no-shows and late arrivals.
Clock-In Reminders
Applies only to shifts with self clock-in enabled.
Automatically reminds workers to clock in if they have not done so within 5 minutes after the scheduled start time.
Clock-Out Reminders
Applies only to shifts with self clock-in enabled.
Sends reminders to workers to clock out if they are still clocked in after the shift ends.
The system intelligently detects if a shift may be running late to avoid sending unnecessary reminders.
Integration Update Notifications
Automatically notifies workers when shifts they are assigned to are updated via the Caterease integration.
Summary
These settings give you full control over how and when notifications are sent, helping improve communication, reduce missed shifts, and keep both workers and admins informed.