Shift-Level Edits
Shift-level edits are made directly on the shift (for example, in the Single Event View).
Key Points:
Apply to all workers assigned to the shift
Automatically reflect in the Time & Attendance page for workers who have not yet clocked in
Do not apply to workers who have already clocked in
Important:
Once a worker has clocked in, any updates to pay rates must be made directly in the Time & Attendance page for that specific worker.
Worker-Level Edits (Custom Pay Rates)
Worker-level edits are configured on an individual worker’s profile.
Key Points:
Apply only to the specific worker
Override shift-level rates and other less specific rates
Ideal for exceptions or special pay arrangements
Pay Rate Hierarchy
Nowsta applies pay rates based on the most specific rule available, not the highest numerical value.
The hierarchy is as follows:
Event/Shift-Level Rates
Custom Worker Rates
Client Pay Rates
Default Position Pay Rates
Summary
Use shift-level edits for broad updates affecting all workers on a shift
Use worker-level edits for individual exceptions, as these take priority over shift-level settings
Always make post–clock-in adjustments in the Time & Attendance page
Tips
Double-check whether a worker has already clocked in before editing rates
Use worker-level rates sparingly to avoid confusion and maintain consistency
Review pay settings regularly to ensure accuracy across events