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Callouts

Callouts settings control how workers can call out from shifts and how those callouts are managed. Administrators can allow or prevent workers from calling out, set time restrictions for when callouts are permitted, choose whether open shifts are automati

Configuring Callouts

Worker Callout Timing

  • Determines when workers are allowed to call out of a shift.

  • Administrators can permit callouts at any time before clock-in or restrict them to a specified number of days or hours before the shift starts.

AutoStaff Callout Backfill

  • Determines how open shifts are handled when a worker calls out.

  • Administrators can choose to automatically use AutoStaff to fill the vacant shift or manually manage the backfill process.

Callout Email Notifications

  • Control whether coordinators receive email alerts when a worker calls out.

  • This setting applies to individual notification preferences and can be enabled or disabled per coordinator.

Callout Explanation Requirement

  • Determines whether workers must provide a reason when calling out of a shift.

  • Administrators can require an explanation or allow callouts without one.

Please reach out to support@nowsta.com if you have any questions.

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