Applicable Settings
Chat Creation Permissions for Workers
Control whether workers can initiate new one-on-one chat conversations with coordinators.
Administrators can allow workers to start direct chat threads or restrict them from creating new conversations.
Group Chat Permissions for Workers
Control whether workers can participate in group conversations, including event chats.
Administrators can allow workers to send messages or restrict them to viewing and reacting to messages without replying.
Event Chat Channel Settings
Determine whether a chat channel is automatically created for new events.
Event chats include confirmed workers, stop accepting new messages two weeks after the event, and are archived six weeks after the event.
Administrators can choose to enable or disable automatic event chat creation.
