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Custom Roles and Permissions in Nowsta

Nowsta allows you to request custom roles with specific permissions to control what users can view and edit. However, permissions currently apply to entire sections rather than individual features, positions, or events.

Custom roles help you tailor access to different team members based on their responsibilities. You can configure view-only or view-and-edit permissions for supported sections of Nowsta.

How to Request a Custom Role

  1. Go to Role Manager in Nowsta to review the available roles and permissions.

  2. If the role you need is not listed, identify the Role Access Policy you would like to use.

  3. Determine whether the role should have View Only or View and Edit permissions.

  4. Contact Nowsta Support with your requirements so our team can review your request.

Important Notes

  • Custom roles can be configured with view-only access where supported.

  • Permissions apply to entire sections of Nowsta, not individual features.

  • Access cannot be restricted to specific positions or events.

  • The availability of a custom role or permission combination depends on the supported access policies.

Summary

If you need a custom role that is not available in Role Manager, contact Nowsta Support with the Role Access Policy you need and whether the role should have View Only or View and Edit permissions. Our team can review your request and advise on the available options.

Need More Help?

Please contact support@nowsta.com.

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