There are two ways you can receive money into your USD account on nsave, and this will depend on how the sender/your employer is transferring funds. Each method will have slightly different details to share.
When to use ACH or SWIFT methods will depend on factors such as the sender's location and the type of transaction being executed.
When evaluating which transfer method to choose, consider the associated fees for ACH and SWIFT transfers as these can impact the cost-effectiveness of the transaction.
💡 A quick tip before you start: Always copy the details directly from your app to avoid typos. Incorrect details can delay or return the transfer.
Ensure that you address any calls for compliance documentation promptly as delays in providing documentation could result in transfer delays or cancellations.
1. ACH transfers (within the US):
Your full name
Bank name
Your account number
Your routing number
Ensure that incoming ACH transfers meet the $2 minimum deposit amount; transfers below this will fail to process.
Find out more about ACH accounts here.
Transfers above $1,900 may require additional documentation due to compliance requirements. There is no universal set threshold; each case is reviewed individually.
For SWIFT transfers, you may need to verify your address in the app before proceeding. Ensure to provide accurate compliance documentation whenever requested, as this is necessary for compliance audits.
2. For SWIFT transfers (international):
Note that in addition to SWIFT transfers, FPS and SEPA transfers may also be used depending on the sender's payment systems.
Use IBAN/SWIFT details for international payments or when required for cross-border banking communication. Always confirm the accuracy of these details to avoid payment delays.
Additionally, ensure that transactions are made in USD to match the currency of your nSave account, avoiding any potential conversion issues.
Your full name (exactly as shown in your nsave app)
Your IBAN
Your SWIFT/BIC code
Find out more about USD SWIFT accounts here.
Special Cases: Transfers Between nsave Accounts and Specific Platforms
nsave-to-nsave Transfers: Ensure you input the recipient’s exact account details as shown in their app to avoid errors. These details may include an IBAN.
Platforms like Elevate Pay or Payoneer: For USD transactions, provide ACH details when prompted for a US bank account. Use IBAN/SWIFT details for international transfers.
Personal Account Transfers: Ensure that payments are sent to you as an individual for services you provided personally, and that the sender name matches your registered nsave account details. Violating these conditions may lead to delays or reversals.
Troubleshooting Failed Transfers
Transfer Amount Too Low: Transfers below $2 will fail (e.g., $1.11). Confirm the sender processes at least the minimum amount.
Unsupported Banking Infrastructure: Transfers may fail if the sender's platform doesn’t support international banking or nsave accounts outside the US.