What’s changing?
You now have new ACH details available in your nsave app
Your old ACH details will continue to work until December 24
After December 24, only the new ACH details will be active
Any payments sent to your old details after that date may be reversed if no action is taken
What you need to do
Open the nsave app
Go to your USD account → ACH details
Review and confirm your new ACH details
Once confirmed, your new details are ready to use immediately.
Important next step: update your payers
If you receive recurring payments, make sure to share your new ACH details with anyone sending you money, for example:
Freelance platforms like Upwork or Fiverr
Direct clients
Your employer
Any other company or individual paying you via ACH
Most platforms allow you to update banking details directly from your profile or payment settings.
Timeline summary
Now until December 24: Both old and new ACH details work
After December 24: Only your new ACH details will work
To avoid any payment disruptions, we strongly recommend updating your details as soon as possible.
What if I don’t see my new ACH details instantly?
A small number of users (less than 10%) may experience a short delay due to missing profile information, such as a first name.
If this happens:
Make sure your profile details are complete
Try again after updating your information
If the issue persists, contact support and we’ll help you right away
Will my money be affected?
No funds currently in your account are impacted.
This change only affects future incoming ACH payments if they are sent to old details after December 24.
Need help?
If you have questions or run into any issues, our support team is here to help. You can reach us directly through the app at any time.
We appreciate your cooperation and thank you for helping us make nsave more reliable for everyone.