Update on nsave cards

nsave has been working with multiple card issuing partners to provide reliable card services across different regions. Due to recent changes with one of our issuing partners, new card issuance is currently unavailable in several countries.

This article explains what this means for your card request and your nsave account.

If you previously requested a card but have not yet received one, your request has unfortunately been cancelled.

Our most recent card partner has stopped onboarding new users from certain countries, and we have not yet found an alternative provider that meets the service standards we expect.

If your request was pending:

You can continue to send, receive, and manage your funds as usual.

All cards issued through our previous provider MatchMove are planned to be closed by April 2.

Some users may see an upgrade option in the nsave app allowing them to move to a new card provider.

Card upgrades depend on your country of residence. If you do not see the upgrade option in your app, it means that card services are currently unavailable in your region.

Users in the following countries will not be able to receive new nsave cards at this time.

We are committed to bringing card services back to these regions once we can fully guarantee a reliable card provider and product experience.

If card services become available again in your country, we will notify users through the app and official communications.

If you have questions about your card request or account, you can contact the nsave support team: