Skip to main content
All CollectionsPayment Issues
What if I received less credits than expected?

What if I received less credits than expected?

Nubee.ai avatar
Written by Nubee.ai
Updated over 10 months ago

If you receive fewer credits than expected, it may be because we didn't receive the full payment amount. If we receive less money, than expected, the credits are recalculated at a rate of $0.6 per credit. This situation often occurs if you alter the default payment amount when using cryptocurrency.

So, please don't change the sum website provides you! Otherwise, you will get fewer credits.

Did this answer your question?