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What does the P.Point allow you to do?

The P.Point is your real-time order tracking tool. It also allows you to instantly close order-taking and mark products as out of stock during service.

How to access it

  • Log in to your P.Point

  • Username and password: this is not your email, but the child account credentials

💡 To manage or modify these credentials → article Child connection level

The interface is organised around 3 tabs : Orders, Products, Kiosks.

Track your orders — Orders tab

  • View In Progress orders

  • Browse the History and filter by point of sale

  • Download reports (with or without payment)

  • Manage cancellations

Instantly close order-taking — menu (3 lines at the top right)

  • In-store ordering → on/off switch

  • Click & Collect ordering → on/off switch

  • Delivery ordering → on/off switch

  • Also manage your notifications

Pause kiosks — Kiosks tab (in case of emergency)

  • Click on the kiosk to disable and choose the duration

  • Click on it again to reactivate

Mark a product as out of stock — Products tab

  • Click on a product → it turns red (unavailable)

  • Click again → it turns green (available)

  • Clock icon next to the product → set a downtime duration

In summary

  • Real-time order tracking

  • Instant closure of order-taking (in-store, Click & Collect, delivery, kiosks)

  • Product out-of-stock management

  • Access via child connection level credentials

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