For more information about customer verification requirements, see our Underwriting Guide.

We have to check the identity and verify the income of all our customers to comply with applicable law and to take the necessary steps to prevent fraud.

In many cases we are able to use public data for verification. When we can’t, we require documentation from the applicant. These regulations aim to stop criminals using financial products and services to commit crimes or for other fraudulent purposes. They also protect you and your customers from criminals who might try to use your customers identity without their knowledge.