Application Questions
A collection of articles that address common questions our Dealers/Customers have when completing an application.
25 articles
- Video: How to View Instant Approval Terms in OctaneWatch what happens after getting an instant approval.
- When does a vehicle require insurance?This article details our insurance guidelines.
- How do I generate contracts?Learn how to generate paperless contracts in Octane
- Log In TroubleshootingIf you're having trouble logging in, we're here to help
- Uploading the MSO & Title ApplicationThis article describes useful tips one should follow prior to submitting an MSO or Title Application
- Managing Accounts with Dealership SettingsOverview and key actions to manage your Dealership Account
- Video: How to Upload Documents in OctaneThis video shows you how to upload documents directly through the Octane portal
- Where can I find my application number?This article provides instructions on how to locate your application number
- Video: How to Work Your Deal in OctaneThis video shows you how to customize your Roadrunner Financial deal
- How do I get signed up with Roadrunner Financial?Sign your dealership up to start working with Roadrunner Financial
- Video: How to Submit an Application in OctaneLearn how to submit a new application in your Octane Dealer Platform
- What credit programs do you offer?Roadrunner Financial has rate sheets for over 40 OEMs
- Video: How To Add a Second Vehicle in OctaneLearn how to fund two units on one contract
- Have questions about Multi-Factor Authentication (MFA) on the Octane Dealer Portal? We've got answers.Find the answers for frequently asked questions about MFA
- How can I add your link to my website so customers can apply directly?This article outlines where to find your dealership application link.
- Where can I find rate sheets?This article provides a link to where our rate sheets can be found.
- Does submitting to Octane result in a hard credit pull to the customer’s credit profile?This article describes how submitting an Octane result impacts a customer's credit profile.
- Where do I find the Roadrunner Guarantee of Title?This article details the location of where our Guarantee of Title Forms can be found.
- Are you verifying net income or gross income for income?This article describes the type of income we need to verify for income
- My application is declined, what can I do now?This article outlines the next steps that one should take after an applicant has been declined.
- What is your Lienholder Address?This article details our Lienholders exact address.
- Why do we need to verify proof of income for certain customers?This article explains why is income verification not required for all applicants
- What documents are ineligible for income verification?This article details which documents are not acceptable for income verification
- Video: How to Generate Contracts in Octane
- Video: Logging into Octane