Important note: You'll only have access to a Project Short ID if one of the following conditions applies:
You have claimed the project
You submitted a Travel Fee Request for which Ocus made a counter-proposal.
The Short ID is available in two places:
1. Once you're assigned to a Project
Open the Project from My Projects — the Short ID appears just below the Project name.
2. From a Travel Fee Request
Go to My Projects → Travel Fee Requests tab → tap on the Project name — the Short ID appears just below the Project name at the top of the page.
Why does the support team ask for it?
The Short ID lets us locate your Project instantly in our system — it's faster and more reliable than the full Project name. Always include it when contacting support about a specific Project.